Refund Policy

1. Returns & Refund Eligibility

• Products can be returned within 7 days of delivery if they are damaged, defective, or incorrect.
• Items must be unused, sealed, and in original packaging to be eligible for a refund or exchange.

2. Non-Refundable Items

• Perishable goods (e.g., opened food products, spices, nut butters once opened) cannot be returned unless defective.
• Sale or discounted items are final sale unless there is a quality issue.

3. Refund Process

• To request a refund, contact Zayriba via email or WhatsApp with your order number and reason for return.
• Once the return is approved and the item is received, refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method used during purchase.

4. Exchanges

• If you wish to exchange a product, please contact customer service.
• Exchanges are subject to stock availability.

5. Damaged or Wrong Items

• If you receive a damaged or wrong product, contact Zayriba immediately.
• Provide photos of the damaged item or incorrect product to speed up the resolution.

6. Contact & Support

 

• WhatsApp: +92 323 1888333
• Keep your order number and product details ready for faster support.